Legal & Platform Rules

ZD55 Terms and Conditions

These Terms and Conditions govern your use of the ZD55 platform — including all games, sports betting, deposits, withdrawals, bonuses and account management. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood and agreed to everything set out here.

Last Updated: January 2026
Key Policy Areas

A quick overview of the six main areas covered in these terms. Full detail is in the sections below.

Account Eligibility

You must be 18 or older to register. One account per person. Identity verification is required before withdrawals are processed. Providing false information leads to account suspension.

Deposits & Withdrawals

All transactions are in PKR. Deposits via JazzCash, Easypaisa, Raast, bank transfer and cards are supported. Withdrawals go to verified accounts only and must meet minimum threshold requirements.

Bonuses & Promotions

All bonuses are subject to wagering requirements before withdrawal. Bonus abuse — including multi-accounting or exploiting promotions — results in forfeiture of funds and account closure.

Betting Rules

All sports bets are final once confirmed. ZD55 reserves the right to void markets in exceptional circumstances. Cricket, PSL and T20 markets follow standard international betting rules.

Account Security

You are responsible for keeping your login credentials secure. ZD55 will never ask for your password. Report suspected unauthorised access to support immediately.

Responsible Gaming

ZD55 offers deposit limits, session limits and self-exclusion tools. Gaming is for adults only and should always remain within a comfortable personal budget. Help is available at any time.

01 Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Member") and ZD55 ("the Platform," "we," "us," "our"). They apply to all use of the ZD55 website, mobile platform and any associated services including the game lobby, live casino, sports betting, VIP programme, promotions and payment services.

By registering an account on ZD55, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them. If you do not agree to any part of these Terms, you should not register an account or use the platform. ZD55 reserves the right to update or amend these Terms at any time. Updates take effect immediately upon publication. Continued use of the platform after changes constitutes acceptance of the updated Terms.

Important: These Terms apply to all members in Pakistan. All transactions are conducted in PKR. ZD55 does not offer services to individuals under the age of 18. If you are under 18, you must not register or attempt to use this platform.

02 Eligibility and Account Registration

Age Requirement

You must be at least 18 years of age to register and use ZD55. By creating an account, you confirm that you meet this requirement. ZD55 may request age verification documents at any time. Accounts found to belong to individuals under 18 will be immediately suspended and any funds within will be handled in accordance with applicable policy.

One Account Per Person

Each member is permitted to hold only one ZD55 account. Creating multiple accounts — whether under the same name, same payment method or same device — is strictly prohibited. If duplicate accounts are detected, ZD55 reserves the right to close all associated accounts and withhold any balances pending investigation.

Accurate Information

You must provide accurate, truthful and complete information at registration. This includes your real name, date of birth, contact details and payment method details. Providing false or misleading information is grounds for immediate account suspension and forfeiture of any funds held in the account.

Identity Verification (KYC)

Before your first withdrawal, ZD55 will require you to complete a Know Your Customer (KYC) verification process. This typically involves submitting a copy of a valid government-issued ID (such as a CNIC) and, where required, proof of your payment method. Verification is a one-time process and ensures the security of your account and your funds. Withdrawals will not be processed until KYC is complete.

  • One account per person, device and payment method.
  • Minimum age: 18 years.
  • KYC required before first withdrawal — CNIC or equivalent document.
  • ZD55 may request additional verification at any time.

03 Deposits

ZD55 supports deposits in PKR via JazzCash, Easypaisa, Raast, standard bank transfer, debit/credit cards and other mobile wallets. Deposits are credited to your account promptly once confirmed by the payment provider. ZD55 does not charge fees on deposits, though your payment provider may apply their own charges — this is outside ZD55's control.

Deposit Conditions

All deposits must come from a payment method registered in your own name. Third-party deposits — where someone else funds your account — are not permitted. If a third-party deposit is detected, the funds may be frozen pending investigation. Minimum deposit amounts vary by payment method and are displayed on the deposit page at the time of transaction.

Supported Deposit Methods: JazzCash · Easypaisa · Raast · Bank Transfer · Debit Card · Credit Card · Mobile Wallets. All amounts in PKR — zero conversion fees applied by ZD55.

ZD55 reserves the right to reverse deposits that appear suspicious or that are associated with fraudulent payment activity. In such cases, the deposited amount will be returned to the original payment source and the account will be reviewed.

04 Withdrawals

Withdrawals from your ZD55 account can be made to any of the supported payment methods — JazzCash, Easypaisa, Raast, bank account or card — provided the method is registered in your name and matches your account information. Withdrawals to third-party accounts are not permitted under any circumstances.

Processing Times

ZD55 aims to process withdrawal requests quickly. JazzCash and Easypaisa withdrawals are typically processed within minutes once approved. Raast transfers are fast by design. Standard bank transfers (IBFT) are processed promptly on ZD55's end, though the receiving bank's processing times may affect when funds appear in your account. Card withdrawals follow standard processing timelines.

Withdrawal Requirements

  • KYC verification must be complete before any withdrawal is processed.
  • Minimum withdrawal amounts apply per method — see the withdrawal page for current limits.
  • Bonus funds must meet wagering requirements before they can be withdrawn.
  • ZD55 reserves the right to request additional verification for large withdrawals.
  • Withdrawals must go to a payment method previously used for deposit where applicable.

Important: ZD55 will never ask you to share your account password or payment PIN with our support team. Any request of this nature is not from ZD55. Contact support immediately if you receive such a request.

05 Bonuses and Promotions

ZD55 offers a range of bonuses and promotional offers to both new and existing members. These may include welcome bonuses, deposit match offers, free bets, reload bonuses and VIP-tier rewards. Each promotion has its own specific terms — including wagering requirements, eligible games, minimum deposit thresholds and expiry dates — which will be clearly stated at the time the promotion is offered.

Wagering Requirements

Bonus funds are subject to wagering requirements before they can be withdrawn. This means you must wager the bonus amount (or in some cases the bonus plus deposit amount) a specified number of times across eligible games before the resulting balance becomes withdrawable. The wagering requirement for each bonus will be displayed clearly in the promotion details.

Bonus Abuse

ZD55 has a zero-tolerance policy on bonus abuse. This includes — but is not limited to — creating multiple accounts to claim bonuses more than once, using low-risk betting strategies specifically to clear wagering requirements without genuine play, or exploiting promotion mechanics in a way that was clearly not the intended use. Where bonus abuse is detected, ZD55 reserves the right to:

  • Void the bonus and any winnings generated from it.
  • Close all associated accounts.
  • Withhold balances pending full investigation.

Genuine members who play normally have nothing to worry about. These measures exist to protect the fairness of the platform for all members.

06 Sports Betting Rules

ZD55's sportsbook covers cricket (including PSL, T20 internationals, bilateral series and ICC tournaments), football, esports and other sports as available on the platform. All bets placed through the sportsbook are subject to the following rules.

Bet Confirmation

A bet is only considered placed once you have received a confirmation reference number from the platform. Bets that do not receive confirmation — for example due to a connectivity issue during placement — should not be assumed to have been placed. Check your bet history to confirm.

Settled Bets

Once a bet has been settled and the result applied to your account, it is final. Queries about specific settled bets must be raised with support within 30 days of settlement. ZD55 reserves the right to correct obvious errors in settlement — in both directions — once identified.

Void Markets

ZD55 may void betting markets or individual bets in the following circumstances: event abandonment, verified match integrity concerns, material errors in odds, or technical errors that resulted in clearly incorrect market pricing. Where a market is voided, stakes are returned to member accounts in full.

Cricket & PSL Specific Rules

For cricket matches — including PSL, T20 internationals and other formats — the following applies: if a match is interrupted and cannot be completed, markets will be settled based on the result at the point of interruption where a result is determinable under DLS or equivalent method. Abandoned matches with no result will be voided and stakes returned. In-play bets that are confirmed before an interruption occurs are subject to the same settlement rules.

  • All bets are final once a confirmation reference is issued.
  • Void markets result in full stake return.
  • PSL and T20 markets follow international cricket betting standards.
  • ZD55 reserves the right to limit maximum bet amounts per member or market.
  • Bets placed after an event has started without in-play status are void.

07 Account Security and Responsibility

Your ZD55 account is personal to you. You are fully responsible for maintaining the security of your login credentials — including your username, password and any two-factor authentication method you have set up. Do not share your account details with anyone, including family members or friends. ZD55 cannot be held liable for losses that result from unauthorised access caused by your failure to keep credentials secure.

Suspicious Activity

If you believe your account has been accessed without your authorisation, contact ZD55 support immediately. We will suspend the account while an investigation takes place. You should also change your password without delay if you have any reason to suspect it has been compromised.

Account Inactivity

Accounts that remain inactive for an extended period — with no login, deposit, withdrawal or betting activity — may be classified as dormant. ZD55 will attempt to contact you via your registered email or mobile number before any dormancy policy is applied. Details of any applicable dormant account policy will be communicated at that time.

Security reminder: ZD55 will never contact you asking for your password, PIN or full payment details. All legitimate communications from ZD55 will come through official platform channels only.

08 VIP Programme Terms

ZD55's VIP programme rewards active members with enhanced benefits including higher withdrawal limits, priority processing, exclusive bonuses and personalised support. Participation in the VIP programme is by invitation or through meeting defined activity thresholds, as detailed on the VIP page.

VIP tier status is reviewed periodically. If a member's activity drops below the threshold required to maintain a tier, their status may be adjusted downward at the next review cycle. ZD55 will provide reasonable notice before any VIP tier downgrade. Benefits associated with a VIP tier are available for the duration that the member holds that tier and are subject to change with notice.

VIP bonuses and rewards are subject to the same wagering and withdrawal conditions as standard promotional offers unless otherwise stated in the VIP-specific terms provided at the time of the reward.

09 Responsible Gaming

ZD55 is committed to providing a safe gaming environment. We believe that gaming should be an enjoyable leisure activity — not a source of financial stress or personal harm. The following tools are available to all members directly from their account settings:

  • Deposit Limits: Set daily, weekly or monthly caps on how much you can deposit.
  • Session Time Limits: Restrict how long you spend on the platform per session.
  • Cooling-Off Periods: Take a short break from the platform — from 24 hours up to 30 days.
  • Self-Exclusion: Request a longer exclusion period if you feel you need a more substantial break from gaming.

These tools are there to support you and they work. If you activate a limit or exclusion, it takes effect immediately and cannot be reversed during the period you have set. We recommend all members set deposit limits as a basic personal budgeting measure, regardless of how they feel about their gaming habits.

ZD55 will never pressure members to continue playing, chase losses or exceed personal budgets. If you are concerned about your gaming behaviour or that of someone you know, please visit our Responsible Gaming page for full guidance and self-management resources. Gaming on ZD55 is for adults only and should always remain a choice made freely within a personal budget.

18+ Only. If gaming is affecting your finances, relationships or mental wellbeing, please use the self-exclusion tool or contact our support team for assistance. Help is always available.

10 Prohibited Activities

The following activities are strictly prohibited on ZD55 and will result in immediate account suspension, investigation and potential permanent closure:

  • Registering more than one account.
  • Using someone else's account or allowing others to use your account.
  • Providing false information at registration or during verification.
  • Using stolen, fraudulent or unauthorised payment methods.
  • Attempting to manipulate game outcomes or exploit software vulnerabilities.
  • Colluding with other players in poker or live casino formats.
  • Systematically exploiting bonuses or promotions outside their intended use.
  • Using automated bots, scripts or software to interact with the platform.
  • Placing bets on behalf of third parties for commercial gain.
  • Any activity that constitutes money laundering or financial crime.

Where prohibited activity is confirmed, ZD55 reserves the right to void all bets, confiscate balances and report the activity to relevant authorities where required. ZD55 cooperates fully with any lawful investigation into financial crime or fraud.

11 Limitation of Liability

ZD55 makes every reasonable effort to ensure the platform operates correctly and that game outcomes are fair and accurate. However, we cannot guarantee uninterrupted service at all times. Scheduled maintenance, technical issues and third-party service disruptions may occasionally affect platform availability. ZD55 will not be held liable for losses arising from platform downtime where such downtime was outside our reasonable control.

ZD55 is not responsible for any indirect, consequential or special losses arising from use of the platform. This includes — but is not limited to — loss of expected winnings, loss of opportunity, or loss resulting from your own failure to follow these Terms. Our total liability to any member for any single incident is limited to the amount held in the affected member's account at the time of the incident.

12 Account Closure and Termination

You may close your ZD55 account at any time by contacting support. Before closure, any pending bets will be settled according to normal rules and any remaining balance — after deduction of any applicable bonus funds that have not met wagering requirements — will be returned to your verified payment method.

ZD55 reserves the right to suspend or permanently close accounts in the following circumstances:

  • Breach of these Terms and Conditions.
  • Confirmed fraudulent activity or prohibited behaviour.
  • Failure to complete KYC verification within a reasonable timeframe when requested.
  • Where continued operation of the account poses a risk to the platform or other members.
  • At member request, including via self-exclusion.

In cases of account closure due to Terms breach, ZD55 reserves the right to withhold balances pending investigation. Where funds are ultimately found to be legitimately earned, they will be returned through appropriate channels.

13 Amendments to These Terms

ZD55 may update these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised date. For significant changes, ZD55 will make reasonable efforts to notify members through in-platform notifications or via registered contact details. Your continued use of ZD55 after updated Terms have been published constitutes your acceptance of the revised Terms.

We recommend checking this page periodically so you are always aware of the current Terms that apply to your use of the platform. If you disagree with any update to the Terms, you should stop using the platform and contact support to discuss account closure.

14 Contact and Complaints

If you have any questions about these Terms, or if you wish to raise a complaint about the platform, our support team is available 24/7. You can reach us via the live chat feature on the platform or by emailing us at the address shown in the footer of this page.

When raising a complaint, please provide your account username, the nature of the issue, relevant dates and any supporting information. Our team will acknowledge your complaint promptly and work to resolve it as quickly as possible. If you are not satisfied with the outcome of a complaint, you may escalate the matter in writing and it will be reviewed by a senior team member.

Support is available 24/7. For account queries, payment questions, bonus clarifications or responsible gaming assistance — our team is here and responds quickly. Use live chat on the platform for the fastest response.

18+ Only. Please play responsibly. Visit our Responsible Gaming page for self-management tools and support resources.

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